My Face ID in not working it is saying a issue is detected what can I do to fix as soon as possible

My Face ID isn’t working

iPhone 11 Pro Max, iOS 16

Posted on May 12, 2023 7:48 AM

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Question marked as Top-ranking reply

Posted on May 12, 2023 7:52 AM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


3 replies
Question marked as Top-ranking reply

May 12, 2023 7:52 AM in response to Abdullahi9039

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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My Face ID in not working it is saying a issue is detected what can I do to fix as soon as possible

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