Can't get my whole library back on apple music after re upping my subscription??
Hey there I had my apple music subscription expire through my family plan head which was my mom and I went ahead and purchased a family subscription so my cousin and I could continue using our apple music and when I went to go to my playlists everything was gone! I tried to sync it again but it loads forever and doesn't put any songs back, oddly though 2 playlist names show but with no songs. The same thing is happening for my cousin.
I tried several things such as turning off sync and turning it back on, force closing the app, restarting my phone, logging into itunes on my Windows PC and it showed all my playlists there for a moment and then all disappeared and started giving me a error stating "Genius results can't be updated because the itunes store doesn't recognize your library".
Is the issue stemming from me purchasing the subscription on my account despite us all still being on the family and using a family plan? If so that's ridiculously short sighted considering it deleted thousands of songs off worth of playlists and now I can't access them.
Is there anything I can do?
iPhone 11