iPhone 13 Pro Max Green Screen

Hello, I have a green screen problem on my iPhone 13 pro max. I can't see anything on the whole screen, the screen is green. When I called AppleCare, they said the whole display needs to be changed, but unfortunately, my warranty expired two months ago. The display has to spend a lot of money. This is not my fault and I hope for a fair reply.


What should I do now??


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on May 12, 2023 6:07 PM

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Question marked as Best answer

"iphone 13 pro max green screen issues: [...]The display has to spend a lot of money. This is not my fault and I hope for a fair reply."

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Thank you for the photo.


It's Time for a New Screen:

All devices are prone to failure. It's simply failed, and it is time for a new screen.

Posted on May 12, 2023 6:31 PM

35 replies

Sep 19, 2023 2:18 AM in response to kushini_Thathsarani

Same issue here. My 13 pro max was working fine until I updated to iOS 16.6.1.


Now I have the exact same screen issue. Not just a bunch of people, but thousands of people across the world are facing this issue and Apple is just being mum about it. What should the customers do >????? Why would I pay INR 33,000 for screen replacement when it was caused by official software update!!!!! Apple should address this issue. I I am not speaking for everyone but at least I am literally suffering and losing confidence in Apple.

Sep 26, 2023 2:14 PM in response to kushini_Thathsarani

Same thing happening with my iPhone 13 mini after iOS update. Done full factory restore. No physical damage or liquid damage to phone. Phone screen just stopped working while phone was sitting next to me on desk. Phone only 15 months old. I was reading that repaired or refurbished iPhones display hardware can have validation errors with iOS updates. I am wondering if many of these phones (I have a green iPhone 13 mini) were sold mid cycle and could have been using refurbished parts?

iPhone 13 Pro Max Green Screen

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