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phone wont turn on

how do i turn on my phone that wont turn on? it was already charging when i first tried to turn it on

iPhone 11 Pro Max

Posted on May 13, 2023 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2023 10:39 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

1 reply
Question marked as Top-ranking reply

May 13, 2023 10:39 AM in response to chikin2131

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

phone wont turn on

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