My phone says on my AirPods on the Find My app. No location found what do I do

My phone says on Find My that my AirPods have no location found

AirPods Pro (2nd generation)

Posted on May 13, 2023 7:58 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2023 8:00 PM

To learn how to find your lost AirPods, read this support article --> Find your lost AirPods - Apple Support


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the above article for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My. With AirPods Pro (2nd generation) you can play a sound to help you locate them.


1 reply
Question marked as Top-ranking reply

May 13, 2023 8:00 PM in response to shmaya160

To learn how to find your lost AirPods, read this support article --> Find your lost AirPods - Apple Support


Using the features offered by Find My is the only way Apple offers for tracking or locating a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you. If they do not work then you will have to resort to conventional methods for locating lost items. For Find My, ALL the requirements in this list must be fulfilled for Find My to even have a chance to work:

- Find My [device] must have been set up before they went missing.

- They must be in range (<~150') or all you will see is "last location".

- They must be charged (see the above article for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My. With AirPods Pro (2nd generation) you can play a sound to help you locate them.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone says on my AirPods on the Find My app. No location found what do I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.