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not letting me reset computer

not letting me reset computer trying to get rid of user


Posted on May 13, 2023 8:27 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 7:01 AM

karenfitzovispo wrote:

not letting me reset computer trying to get rid of user


From an Admin account you can remove a user account only if the user account is logged out


Delete a user or group on Mac - Apple Support


What to do before you sell, give away, or trade in your Mac


Erase your Mac and reset it to factory settings




Still have an issue—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

May 14, 2023 7:01 AM in response to karenfitzovispo

karenfitzovispo wrote:

not letting me reset computer trying to get rid of user


From an Admin account you can remove a user account only if the user account is logged out


Delete a user or group on Mac - Apple Support


What to do before you sell, give away, or trade in your Mac


Erase your Mac and reset it to factory settings




Still have an issue—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


not letting me reset computer

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