After the latest update my iPhone has been dropping calls after 2-5 mins into the call

After the latest update my device has been dropping calls after 2-5 mins into the call. Rather it’s on speaker or on the device.


[Re-Titled by Moderator]

iPhone SE, iOS 16

Posted on May 13, 2023 9:50 PM

Reply
3 replies

May 13, 2023 9:53 PM in response to melesia32

melesia32 Said:

"Call drop: After the latest update my device has been dropping calls after 2-5 mins into the call. Rather it’s on speaker or on the device."

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Troubleshooting Call Dropping:


A. Whom to Contact:

Contact your Carrier, as they are one who provide you with the service of Cellular.


B. Have a Strong Signal:

If you are currently in a rural area, there may not be a strong Cellular signal.


Report this as a Bug to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing and update, and how you have troubleshot it this far. Include the URL of this thread.
  4. Proceed from there aw necessary

May 31, 2023 4:49 PM in response to TheLittles

I am facing the same problem. I have an iPhone SE, iPhone 11, iPhone 13. This issue persists only in iPhone 11 that too for over past 4 months. After the recent update iOS 16.5, most probably a week ago it has become more irritating. Calls are fine over the speaker or airpods or wired apple headphones but it always gets disconnected while on phone earpiece. I have gone through all the options of - a) resetting it as new, b) restore, c) apple store visit, d) carrier store visit, e) reset e-sim, f) sim card change. Still the issue didn’t resolve. It is completely a software issue which Apple is not at all trying to address. Calls are the basic necessity of any phone. Apple always keep pushing updates and it always comes up with more new bugs. Looks like it’s time to switch to android instead of facing these issues.

May 31, 2023 5:23 PM in response to gokulchowdhary

gokulchowdhary Said:

"[...]Still the issue didn’t resolve. It is completely a software issue which Apple is not at all trying to address.[...]"

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Sure it needs to be addressed, but question is: Just how many people have reported it?


Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post
  4. Proceed from there as necessary

After the latest update my iPhone has been dropping calls after 2-5 mins into the call

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