Microphone 11 pro max

Hey fleacia,

We'd be happy to help out. If your microphone isn't working while on speakerphone, but does when it's not on speakerphone it doesn't necessarily sound like the issue is hardware related since it would either work completely or not at all.

To get started though in isolating the issue further, we'd suggest working through these steps best equipped to assist with microphone issues though:

Clear the microphones

1. Remove any screen protectors, films, or cases from your iPhone.

2. Clear any debris from the openings of your iPhone. 

Contact Apple Support

If you still sound unclear during calls, recordings, or apps, contact Apple Support to discuss service options.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. You might still need to contact Apple Support after following these steps.

If people can't hear you on phone or FaceTime calls

1. Open the Voice Memos app. 

2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 

3. When you play back the memo, you should hear your voice clearly.

If people can't hear you when you're using speakerphone 

1. Open the Camera app.

2. Record a video while speaking at the top of your iPhone.

3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.

4. When you play back the videos, you should hear your voice clearly.

If the microphone doesn't work in a specific app

1. Go to Settings > Privacy > Microphone.

2. Make sure that the app is enabled.

3. If the app has permission to access your microphone, or if it isn't listed, contact the app developer.

This is all outlined further here: If the microphones on your iPhone aren't working - Apple Support

If all else fails, we'd suggest following steps above which indicate to contact Apple Support. You can do so using this link: Get Support

Take care!