Problems

Hello, there was an update problem when setting up a new iPhone. The download has passed, now it was supposed to be installed, but there is a loading icon for this button and nothing else.

iPhone 11, iOS 16

Posted on May 14, 2023 7:36 AM

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Question marked as Top-ranking reply

Posted on May 14, 2023 7:55 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

2 replies
Question marked as Top-ranking reply

May 14, 2023 7:55 AM in response to Arrr2005

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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Problems

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