My phone updated and now I have no cellular service.

My phone updated last night and now I have no cellular service.


Posted on May 14, 2023 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 2:40 PM

Hey there GgmaKennedy_4,


Thanks so much for using Apple Support Communities.


It looks like the related article at the top of this page talks about what to do if you're receiving a "Cellular" or "Ultra Wideband" issue after updating your iPhone. Is that the issue that you are encountering at this time? If so, then the steps in that article are going to be your best bet. Here is the link again in case you need it: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support


If that isn't what you're seeing, you may want to reply to this message with some additional information so that the community can try and help further. In the meantime, this article here has some really good information you can utilize to troubleshoot this issue: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


Should the issue persist after working through those articles, go ahead and contact Apple directly by clicking here: Get Support This will let you work closely with an AppleCare Advisor who can continue troubleshooting this issue with you.


We hope that this information is helpful.


​Have a great day!

2 replies
Question marked as Top-ranking reply

May 16, 2023 2:40 PM in response to GgmaKennedy_4

Hey there GgmaKennedy_4,


Thanks so much for using Apple Support Communities.


It looks like the related article at the top of this page talks about what to do if you're receiving a "Cellular" or "Ultra Wideband" issue after updating your iPhone. Is that the issue that you are encountering at this time? If so, then the steps in that article are going to be your best bet. Here is the link again in case you need it: If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support


If that isn't what you're seeing, you may want to reply to this message with some additional information so that the community can try and help further. In the meantime, this article here has some really good information you can utilize to troubleshoot this issue: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


Should the issue persist after working through those articles, go ahead and contact Apple directly by clicking here: Get Support This will let you work closely with an AppleCare Advisor who can continue troubleshooting this issue with you.


We hope that this information is helpful.


​Have a great day!

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My phone updated and now I have no cellular service.

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