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Apple TV app - iPhone X

I am trying to connect my streaming apps installed on my iPhone X (iOS 16) following the steps indicated. Nevertheless, the option “sources” doesn’t appear on the screen, so I am not able to connect them (Prime Video and Paramount apps)

Any guess?

iPhone X

Posted on May 14, 2023 10:46 AM

Reply
1 reply

May 16, 2023 3:08 PM in response to Donnovan1987

Hello Donnovan1987,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


To make sure we've got it right, you're attempting the direction provided in Connect apps and add your TV provider to the Apple TV app on iPhone - Apple Support to link your streaming apps. Right?


Have you had the opportunity to verify the apps you're attempting to link are supported with this feature? If you haven't that would be the best place to start. Check out Availability of supported apps in the Apple TV app - Apple Support to confirm.


Follow up with us and confirm the actions/steps you're using, streaming service compatibility and if during the process you've received any error messages.


Best regards.



Apple TV app - iPhone X

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