iPhone 14 pro max

Phone has died while on charge how can I open it

iPhone 14 Pro Max, iOS 16

Posted on May 14, 2023 12:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 5:26 PM

Hi jgarmstrong,


Thanks for using Apple Support Communities. We understand your iPhone isn't powering on, and we want to help. Work through the steps below to resolve issue with your iPhone not powering on.


1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
6. If your phone still doesn't turn on, contact Apple Support.

See more about those steps here: If your iPhone won't turn on or is frozen - Apple Support


Thanks.


1 reply
Question marked as Top-ranking reply

May 16, 2023 5:26 PM in response to jgarmstrong

Hi jgarmstrong,


Thanks for using Apple Support Communities. We understand your iPhone isn't powering on, and we want to help. Work through the steps below to resolve issue with your iPhone not powering on.


1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
6. If your phone still doesn't turn on, contact Apple Support.

See more about those steps here: If your iPhone won't turn on or is frozen - Apple Support


Thanks.


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iPhone 14 pro max

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