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How do I cancel plant parent. I’ve tried ten times

How do I cancel app plant parent. I’ve tried ten different ways


Posted on May 14, 2023 12:54 PM

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I want to cancel my free trial of plant parent , however, I can’t find how to cancel

Posted on Jun 10, 2023 7:38 AM

18 replies

May 14, 2023 2:26 PM in response to Ajhum

If an app has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

See also Plant Parent FAQ.



Jun 26, 2023 6:09 AM in response to Hplato

I’ve tried as well. I’ve chatted with Apple. I’ve emailed Plant Parent. I’ve finally filed a scam report with Apple.


Plant Parent does not show this trial subscription anywhere under your AppleID, on purpose I suspect. They’ve found a crack in Apple’s system so that they can scam all free 7-day trial users into paying for a year. It appears that Plant Parent set this up to be an in-app purchase instead of a proper subscription. I asked Apple - Apple can’t see it to cancel it for you, and later Apple won’t help cancel the charge when it comes on day 8 because it’s an “in-app purchase”. Plant Parent intentionally does not give any option to cancel anywhere in the app (I’ve read every line of every page, just like many others). If contacted (they only have an email, no phone etc), and you happen to get a response, they’ll apparently send you to iTunes(?!) to cancel it (no one can get this to work). In other words, once you start the 7-day trial, you’re paying for a year, unless you have luck disputing the charge with Apple (keep documentation), or later disputing the Apple charge with your credit card (documentation needed as well).


I strongly recommend filing a scam report with your AppleID with Apple. Surely Apple does not want this sort of behavior in its App Store.

Jul 18, 2023 8:17 AM in response to lessiemae

I have a 7 day free trial with "Planet Parent". They needed my mastercard number to open, guaranteeing you can cancel at any time. I wish to cancel before the end of the 7 day free trial, and I cannot find a way to unsubscribe. They write if I don't inform them, they will charge my credit card for the full year. I don't want to continue. How do I stop them?

How do I cancel plant parent. I’ve tried ten times

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