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Michaelb1770 Author

Level 1

4 points

My iPhone is not charging

it is unresponsive

iPhone 14 Pro Max, iOS 16

Posted on May 14, 2023 2:50 PM

Top-ranking reply

Bob Timmons

Level 10

199,388 points

Posted on May 14, 2023 2:52 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop

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My iPhone is not charging

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