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User profile for user: christinemm19
christinemm19 Author
User level: Level 1
4 points

Hi, my phone was in the middle of updating when I got a phone call. The phone turned off and does not want to turn on. It shows the apple but does not fully open. Not sure how to fix this.

Hi, my phone was in the middle of updating when I got a phone call. The phone turned off and does not want to turn on. It shows the apple but does not fully open. Not sure how to fix this.

iPhone 6s, iOS 13

Posted on May 14, 2023 4:18 PM

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User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
125,823 points

Posted on May 14, 2023 4:26 PM

Start here: If your iPhone won't turn on or is frozen - Apple Support


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Hi, my phone was in the middle of updating when I got a phone call. The phone turned off and does not want to turn on. It shows the apple but does not fully open. Not sure how to fix this.

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