Keychain issues

My phone and iPad show the words “keychain not synching” under apps using iCloud

with iCloud yet Passwords and Keychain are shown as on. Any ideas how to fix this.

iPhone 12

Posted on May 15, 2023 3:14 AM

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Question marked as Top-ranking reply

Posted on May 15, 2023 3:39 AM

Ensure that all devices have been updated to the most recent version of iOS/iPadOS that they support.


Perhaps counterintuitive… but try setting the iCloud Keychain to OFF on one device (keeping a local copy of data if prompted) and then performing a forced restart:


iOS/iPadOS 16.x and later

Settings > [Your Name / AppleID] > iCloud > Passwords & Keychain > Sync This iPad/iPhone - set to OFF


iOS/iPadOS 15.x and earlier

Settings > [Your Name / AppleID > iCloud > Keychain > iCloud Keychain - set to OFF



Forced Restart

Force restart iPad - Apple Support

Force restart iPhone - Apple Support



After restart, re-enable iCloud Keychain on the device - then repeat for the other device.

1 reply
Question marked as Top-ranking reply

May 15, 2023 3:39 AM in response to Rumplestiltskinjt

Ensure that all devices have been updated to the most recent version of iOS/iPadOS that they support.


Perhaps counterintuitive… but try setting the iCloud Keychain to OFF on one device (keeping a local copy of data if prompted) and then performing a forced restart:


iOS/iPadOS 16.x and later

Settings > [Your Name / AppleID] > iCloud > Passwords & Keychain > Sync This iPad/iPhone - set to OFF


iOS/iPadOS 15.x and earlier

Settings > [Your Name / AppleID > iCloud > Keychain > iCloud Keychain - set to OFF



Forced Restart

Force restart iPad - Apple Support

Force restart iPhone - Apple Support



After restart, re-enable iCloud Keychain on the device - then repeat for the other device.

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Keychain issues

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