I need to log in with my password and it's not letting me

I need to log onto my MacBook and it won't let me

MacBook Pro 13″, macOS 10.13

Posted on May 15, 2023 6:12 AM

Reply
Question marked as Best reply

Posted on May 15, 2023 6:54 AM

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Shutdown the computer 


1A - Restart computer and immediately hold the two keyboard combo Command  r 


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

3 replies
Question marked as Best reply

May 15, 2023 6:54 AM in response to Annaleigha22

Reset Computer Password  for the Administrator Account Password


Intel Computer


1 - Shutdown the computer 


1A - Restart computer and immediately hold the two keyboard combo Command  r 


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password

I need to log in with my password and it's not letting me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.