Airpods Pro Case
My Airpods Pro Case will not charge beyond 16%. Tried various chargers, including a wireless that I know works.
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User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there jmnaz30,
If your AirPods Pro case is not charging as expected, the first thing we would recommend is cleaning the case since that can resolve charging issues like this. These steps from How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods show how to do this:
Clean the case of your AirPods or AirPods Pro
Clean the charging case with a soft, dry, lint-free cloth. If necessary, you can slightly dampen the cloth with isopropyl alcohol. Allow the charging case to dry. Make sure not to get any liquid in the charging ports. Here are a few more guidelines:
* Remove any debris from the Lightning connector with a clean, dry, soft-bristled brush.
* Don't use abrasive materials to clean the charging case.
* To avoid damaging the metal contacts, don't put anything in the charging ports.
If this continues after cleaning the case of your AirPods Pro, then reach out to Apple Support next. They would be the best equipped to look into your available options going forward. Contact them here: Get Support
Cheers!