Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Cannot connect to App Store

Cannot connect to App store

Posted on May 15, 2023 11:10 AM

Reply
Question marked as Best reply

Posted on May 15, 2023 11:22 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

May 15, 2023 11:22 AM in response to xi167

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

Cannot connect to App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.