my iphone says unavailable.

Hello marpriya!

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support, then you will have to reset your iPhone to regain access.

After you have regained access to your iPhone, you will want to Restore your iPhone, iPad, or iPod touch from a backup - Apple Support.

I Hope this is helpful. Good Luck!

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -

Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.

If there's an option to erase it, you can use that instead.

(239570)

marpriya Said:

"Thank you for clarifying....: my iphone says unavailable. how do i get it to work,I tried reconnecting through computer and updating but no help."

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Troubleshooting a Locked Account:

Why Accounts Become Locked:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions