Tried the recovery method but can't get iPhone 13 pro to start. What else can I do?
Started a chat with Apple support. She helped me. Told me to quickly press up volume then down volume and then hold in button on the right- all while plugged in charging. That is what made the difference and phone started up!
Started a chat with Apple support. She helped me. Told me to quickly press up volume then down volume and then hold in button on the right- all while plugged in charging. That is what made the difference and phone started up!
If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support
Sections about...
- If your screen is black or frozen
- If your device turns on but gets stuck during start up, try to update it.
- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase
Indeed, that it what it said to do in the support article that I provided. It was but a mouse click away. ;-)
Thank you! I would have seen it eventually but got to the chat person before I read it! Thank you!
dead iphone 13 pro
