Charged even though I cancelled before subscription period ended
I cancelled subscription of the Rise app before the trial period ended. I was still charged. I can't find a way to get a refund.
iPhone 12, iOS 16
I cancelled subscription of the Rise app before the trial period ended. I was still charged. I can't find a way to get a refund.
iPhone 12, iOS 16
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
Thank you, but this option isn’t working. I already tried it. I don’t see the amount deducted in their system.
This is what I saw-
You have no purchases that are eligible for a refund.
Is there any other way to handle this or have I lost my money?
Charged even though I cancelled before subscription period ended