Charged even though I cancelled before subscription period ended

I cancelled subscription of the Rise app before the trial period ended. I was still charged. I can't find a way to get a refund.

iPhone 12, iOS 16

Posted on May 16, 2023 9:34 AM

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Question marked as Best reply

Posted on May 16, 2023 9:45 AM

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


3 replies
Question marked as Best reply

May 16, 2023 9:45 AM in response to ujjayant

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


Charged even though I cancelled before subscription period ended

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