iPhone keeps restarting and freezing

My iPhone keeps freezing and restarting after i chose to try to update it

iPhone 12 Pro Max

Posted on May 16, 2023 5:41 PM

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Question marked as Top-ranking reply

Posted on May 16, 2023 7:39 PM

Hi patty_pacheco,


I understand that after updating your iPhone 12 Pro Max, your phone started having performance issues. I'm sorry that you're experiencing this and hope I provide some help!


Follow the steps in this Apple Support article: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If this doesn't resolve your issue, you can reach out to Apple Support here: iPhone - Official Apple Support


Cheers,

Dallen


1 reply
Question marked as Top-ranking reply

May 16, 2023 7:39 PM in response to patty_pacheco

Hi patty_pacheco,


I understand that after updating your iPhone 12 Pro Max, your phone started having performance issues. I'm sorry that you're experiencing this and hope I provide some help!


Follow the steps in this Apple Support article: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


If this doesn't resolve your issue, you can reach out to Apple Support here: iPhone - Official Apple Support


Cheers,

Dallen


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iPhone keeps restarting and freezing

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