You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 14 pro max won’t turn on

Randomly last night my brand new iPhone 14pro max screen went black and won’t turn back on (phone wasn’t being used at the time). It’s been on charge all night on the charger cable provided and the apple icon won’t show while doing the reset . I’ve used the phone for little less than a month since I hadn’t received the case yet (still used old iPhone until case arrived) Does anyone know of how to fix this issue?

iPhone 14 Pro Max, iOS 16

Posted on May 16, 2023 7:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2023 2:15 AM

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase


1 reply
Question marked as Top-ranking reply

May 17, 2023 2:15 AM in response to Rh1Rh1

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase


Iphone 14 pro max won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.