Verification failed this Apple ID is not active

This Apple ID is not active

iPhone X

Posted on May 16, 2023 11:36 PM

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Question marked as Top-ranking reply

Posted on May 17, 2023 3:33 AM

From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


Telephone numbers --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

May 17, 2023 3:33 AM in response to Keseanharvey

From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


Telephone numbers --> Contact Apple for support and service - Apple Support


May 17, 2023 1:51 AM in response to Keseanharvey

If you've ever requested to deactivate your Apple ID, see -> How to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)

scroll to ⤵️

How to temporarily deactivate your Apple ID

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region. 

When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account. 

After we verify that you are the account holder making the request, we deactivate your account.


Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 

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Verification failed this Apple ID is not active

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