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iPhone 6 is disabled and I can’t connect it to iTunes

I can’t connect my iPhone 6 which is disabled and asking to connect to iTunes. I installed iTunes to my laptop now need to recover but can’t do it


iPhone 6

Posted on May 17, 2023 5:31 AM

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Question marked as Top-ranking reply

Posted on May 17, 2023 5:34 AM

The support article about the restore screen contains the instructions you need to reset the device in this situation: If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support

Also:

- What to do if you get a restore error when you try to update or restore; click here --> iOS update and restore errors - Apple Support

- If you don't see a restore error, but still see the Connect to iTunes screen, or If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support; click here --> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0091&symptom_id=20276


If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> If your computer doesn't recognize your iPhone or iPad - Apple Support


3 replies
Question marked as Top-ranking reply

May 17, 2023 5:34 AM in response to Kifl2023

The support article about the restore screen contains the instructions you need to reset the device in this situation: If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support

Also:

- What to do if you get a restore error when you try to update or restore; click here --> iOS update and restore errors - Apple Support

- If you don't see a restore error, but still see the Connect to iTunes screen, or If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support; click here --> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0091&symptom_id=20276


If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> If your computer doesn't recognize your iPhone or iPad - Apple Support


iPhone 6 is disabled and I can’t connect it to iTunes

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