Apple watch indoor walk tracking way off

Question

Level 1

8 points

Apple watch indoor walk tracking way off

Apple,

Can we finally get an update that allows us to adjust indoor walking distance? Or can the calibration be fixed if not?

I've followed the steps to recalibrate on the watch several times, it's no help. In fact, after the last one a few weeks ago it's actually gotten worse than before.

It's never consistant other than it's always way under what it should be. Anywhere between .7 - .15 off randomly. I walk the same 30 min on the treadmill in the morning everyday, yet everyday my watch is different.

After several years of people coming to you with this issue you'd think it would be fixed or you put an adjustment ability in there.

Posted on May 17, 2023 6:24 AM

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Answer 1

Carol B.

Level 6

13,489 points

May 17, 2023 6:27 AM in response to DJJoshuaJ37

You are not talking to Apple here. This is a community forum where Apple users try to help other Apple users who have technical problems. To connect to Apple directly, select Support at the top or bottom of the page. Or you can provide feedback to Apple using this link:

Product Feedback - Apple

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Answer 2

DJJoshuaJ37 Author

Level 1

8 points

May 17, 2023 6:47 AM in response to Carol B.

Hi Carol,

Thanks for the reply. I'm well aware this is the community chat and not support. However, I know that people from Apple do monitor and sometimes respond to comments here. This was more of an open gripe.

There are many other posts on the community pages about the same issue, I was looking at an older one before I posted mine. I'm hoping if enough people bring this up they will finally fix it, because going to support, as you suggested, unfortunately gets you nowhere and no solution.

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