My phone has black Screem it doesnt work

My phone is dead,,, no charge , has black screem


Posted on May 17, 2023 8:45 AM

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Question marked as Top-ranking reply

Posted on May 17, 2023 8:50 AM

It could be a hardware (Battery? Screen? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 17, 2023 8:50 AM in response to Gallegomonica

It could be a hardware (Battery? Screen? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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My phone has black Screem it doesnt work

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