random shutdowns on M1 macbook air 2020 running macos Ventura

I am on a M1 macbook air 2020 running macos Ventura (macOS Ventura 13.3.1 (22E261).


On May 9, I started experiencing random shutdowns. Since then, I've done the following:


  • Restarted in safe mode and run disk first aid.
  • Downloaded the latest version of Onyx and run the maintenance scripts.
  • Downloaded Clean My Mac X and run all of its tools. This did find and remove a malware called "Search Marquis" that was annoying redirecting my searches to Bing instead of Google.


None of those techniques resolved the random shutdown issue.


So, I over the weekend I rebooted in safe mode and reinstalled Ventura. That didn't solve the issue either.


Having experienced a number of random shutdowns this afternoon, I did a little more research and found this thread. Rebooting in safe mode and running Apple's Diagnostics resulted in the same ALS 001 error ("There may be an issue with the ambient light sensor").


I've not noticed any issues with the sensor. As far as I can tell, the shutdowns seem to happen when the display is turned off - either by the timed setting (which I've since turned off), manually using a hot corner (also since disabled), or closing the lid.


I've been submitting error reports to Apple after each restart, but I'm at a loss as to what I could try next. Prior to May 9, I never had an issue.


Anyone have an idea of what I could try next? Unfortunately, there isn't an Apple store in my area that I could drop into.

MacBook Air 13″, macOS 13.3

Posted on May 17, 2023 5:32 PM

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Question marked as Top-ranking reply

Posted on May 19, 2023 8:30 AM

Hey ac3fac3,


You've done very thorough troubleshooting on this issue. Given the shutdowns and Diagnostic results, we think the next best step is to have your MacBook Air evaluated. Depending on where you live, you may be able to use mail-in repair or an Apple Authorized Service Provider: Find Locations


To discuss which options are available to you, reach out to Apple Support directly: Get Support


Take care.

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Question marked as Top-ranking reply

May 19, 2023 8:30 AM in response to ac3fac3

Hey ac3fac3,


You've done very thorough troubleshooting on this issue. Given the shutdowns and Diagnostic results, we think the next best step is to have your MacBook Air evaluated. Depending on where you live, you may be able to use mail-in repair or an Apple Authorized Service Provider: Find Locations


To discuss which options are available to you, reach out to Apple Support directly: Get Support


Take care.

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random shutdowns on M1 macbook air 2020 running macos Ventura

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