My wife is the primary on the family sharing. She shares the Apple Arcade with me. The music is working but the arcade is not working. I can I get help with the arcade please
Help with family sharing on the Apple Arcade
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User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi Wesjmurray95,
For help with accessing Apple Arcade while using Family Sharing, test the steps below on both devices. You can also find the information in the article here: If you can't find your family's shared content - Apple Support
"On your iPhone or iPad with iOS 16 or later
- Go to Settings > Family.
- Tap your name.
- Make a note of which Apple ID is listed.
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
"
You can also find helpful information in the guide here Manage Family Sharing settings and here Join Apple Arcade
If you continue to have issues, reach out to Apple directly to help check your account and further assist.
Cheers.