I was charged twice for 2 songs

Got charged twice for the same 2 songs. Bought the 2 songs individually on singles, pre ordered the full album since it was discounted per the 2 songs I already purchased, but then got charged for the 2 songs anyway. The $4.08 did post to my credit card. Wonder if I will now be charged for the full album I pre ordered?

iPhone 11 Pro Max

Posted on May 17, 2023 7:24 PM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2023 9:51 AM

Hi Bradleyson_WI,


We'd like to share how you can determine how you were charged and the steps necessary to request a refund if needed. Get started here: If you see 'apple.com/bill' on your billing statement - Apple Support


How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.


If you were charged incorrectly continue here: Request a refund for apps or content that you bought from Apple - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

May 19, 2023 9:51 AM in response to Bradleyson_WI

Hi Bradleyson_WI,


We'd like to share how you can determine how you were charged and the steps necessary to request a refund if needed. Get started here: If you see 'apple.com/bill' on your billing statement - Apple Support


How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.


If you were charged incorrectly continue here: Request a refund for apps or content that you bought from Apple - Apple Support


Take care.

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I was charged twice for 2 songs

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