why my Apple Watch stopped work after an emergency call ?

if I plug my Apple Watch to charge , the apple logo start blink and nothing else , not even show the recharge status

Apple Watch SE

Posted on May 17, 2023 9:05 PM

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Question marked as Top-ranking reply

Posted on May 19, 2023 10:29 AM

Hello gianlucasteffenini,


Thank you for reaching out in Apple Support Communities. For an Apple Watch that is unresponsive even while it's charging, we recommend to perform a force restart on your Apple Watch. This is a step that can help resolve unexpected behavior such as the one you're currently experiencing. Here's how to perform a force restart on your Apple Watch:


Force restart your Apple Watch

You should force restart your Apple Watch as a last resort and only if it's not responding.
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.
To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

Apple logo screen. 

Following these steps may help and is outlined in this article: Restart your Apple Watch - Apple Support


We look forward to hearing back from you with an update.


Kind regards.

2 replies
Question marked as Top-ranking reply

May 19, 2023 10:29 AM in response to gianlucasteffenini

Hello gianlucasteffenini,


Thank you for reaching out in Apple Support Communities. For an Apple Watch that is unresponsive even while it's charging, we recommend to perform a force restart on your Apple Watch. This is a step that can help resolve unexpected behavior such as the one you're currently experiencing. Here's how to perform a force restart on your Apple Watch:


Force restart your Apple Watch

You should force restart your Apple Watch as a last resort and only if it's not responding.
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.
To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

Apple logo screen. 

Following these steps may help and is outlined in this article: Restart your Apple Watch - Apple Support


We look forward to hearing back from you with an update.


Kind regards.

May 21, 2023 4:18 AM in response to bryanr14

I tried few times then ni left it for one day and I charged again , it started and after I realized the Digital Crown was not working anymore , like the previous watch , I wanna say this one is a second watch, I sent the first one at the assistance in Canada by a friend, cause I'm in Dominican Republic ,and send something out the country, from here cost 100 usd ! at the assistance after 2 weeks they gave us a new one ( they said ) but it last less then the first one ! now again she problem , I'm very disappointed

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why my Apple Watch stopped work after an emergency call ?

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