I get error 4013

I got the problem and what is the solution

iPhone XR, iOS 16

Posted on May 18, 2023 6:51 AM

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Question marked as Best reply

Posted on May 18, 2023 6:56 AM

Click here and follow the instructions. If they don't fix it, use the 'contact us' link.


(239655)

2 replies

Mar 28, 2024 10:56 AM in response to lil6lacky

Hi there! I have FINALLY figured out a solution to this error. I have had this issue on 2 different devices and the solution for both was to open up the device, unplug the proximity/Face ID component and then update the device with this unplugged. Updated just fine. The proximity sensor needs to be replaced at that point in which you will lose Face ID but at least you can get the phone booted up without losing your data.

I get error 4013

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