Related Article: If you see an Apple Services charge you don't recognize on your Apple Card

I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

I keep getting Bill Payment APPLE COM ONE / APPLE PARK WAY US CUPERTINO CAUS showing up on my bank statement; these purchases are for $19.00, and seem to repeat every 4-6 days. These do NOT show up in my Apple Wallet, but my debit card is being charged. Does anyone else have this issue, and does anyone know what can be done about it? I hate seeing Apple siphon off my money in my bank account when I don't subscribe to any Apple service.


[Re-titled by Moderator]

Posted on May 18, 2023 1:07 PM

Reply
52 replies

Sep 12, 2023 6:57 PM in response to micki277

If anything I send offended you, my apologies.


You’ve posted in the Apple Support Community. I’m sorry you didn’t have the opportunity to read the terms and conditions and rules in the community when you registered. If you had, you’d know that Apple is not here. Apple hosts the community, but does not participate. Apple will not read your comment or respond in anyway.


If your goal is to communicate directly with Apple just say so.


Feedback - Apple Pay - Apple


Apple promises to read all feedback, but regrets they will not be able to respond to individuals.


The community members responding throughout the community are all fellow Apple users and enthusiasts that volunteer their time and energy to help others.


I understand the frustration that a few may experience and just want to rant. But without this advance warning, we’re just sincerely trying to help you have a better user experience.


Again, if I’ve offended you in anyway, you have my sincerest apologies.




Sep 13, 2023 7:36 AM in response to micki277

Apple Support Community has no access to your personal or financial information. We can’t see what you’re seeing or experiencing.


Have you looked at,


https://reportaproblem.apple.com/


and do you see the charges in question? If so, you can request a refund if they aren’t your charges. Charges are attached to an Apple ID, which if you see them, and you didn’t authorize them, your Apple ID password is compromised.


If you don’t see the charges, then your credit card is compromised.


Apple emails me a receipt for all my charges. Are you receiving the emails? If not where/how are you becoming aware of the charges?



Sep 13, 2023 8:42 AM in response to micki277

It sounds like your Apple ID Account password has been compromised. Please follow the path below,


iPhone > Settings app > [Your Name] at top of screen > Scroll down the list of devices and remove any devises that aren’t yours.


If you know all the devices and can account for their whereabouts please reset your Apple ID Password.


Change your Apple ID password - Apple Support



I keep getting Bill Payment APPLE COM ONE showing up on my bank statement

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