Digital Crown not registering ecg

I am unable to get my ecg reading from the Digital Crown, however it does register heart rate on the heart app. Have tried uninstalling and reinstalling.

Apple Watch Series 6

Posted on May 19, 2023 7:42 AM

Reply
5 replies

May 19, 2023 8:25 AM in response to Hilly58

Restart your watch.


Assuming you are now on WatchOS 9.5 (it was released yesterday, so if you haven't updated, update your watch).


Press and hold the elongated power button until the SOS screen appears. Tap the little power icon in the upper right hand corner. Swipe to power off. Wait a minute, then press and hold the power button again, holding until you see the Apple Logo, then let go. See if ECG registers after you sign back in to your watch.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Digital Crown not registering ecg

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.