You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music won't play on Music App - iPhone 11 & iPhone 14!

For 2 months, I have found that music sometimes will play from the Music App and sometime not - anyone else?


I've tried restarting, deleting app, reinstalling and downloading, so I've done all that - all software updates done too...

Posted on May 19, 2023 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2023 3:33 PM

Hi Forestfairy49,

welcome to the Apple (user-to-user) Community.


Re: "music sometimes will play from the Music App and sometime not"


Wondering if you have a subscription to Apple Music, or not.


Without a subscription, we can still use Apple Music, yet not all features.


Subscribe to Apple Music on iPhone


Eg: Apple Support's article (link below)

Subscribe to Apple Music on iPhone – Apple Support (AU)

Says:

“If you’re not a subscriber, you can use Music to listen to music synced to iPhone from a Mac or a Windows PC, play and download previous iTunes Store purchases, and listen to Apple Music radio for free”.


Previous purchases may be available in the "Library" in the Music app.

or

If needed: 

How to: Redownload music - Apple Support


With or without a subscription:

How to: Listen to music and more in the Apple Music app - Apple Support


If needed:

The Music Support Website has info.

There's a "get Support" link at the bottom of the webpage, link below:

Music - Official Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

May 19, 2023 3:33 PM in response to Forestfairy49

Hi Forestfairy49,

welcome to the Apple (user-to-user) Community.


Re: "music sometimes will play from the Music App and sometime not"


Wondering if you have a subscription to Apple Music, or not.


Without a subscription, we can still use Apple Music, yet not all features.


Subscribe to Apple Music on iPhone


Eg: Apple Support's article (link below)

Subscribe to Apple Music on iPhone – Apple Support (AU)

Says:

“If you’re not a subscriber, you can use Music to listen to music synced to iPhone from a Mac or a Windows PC, play and download previous iTunes Store purchases, and listen to Apple Music radio for free”.


Previous purchases may be available in the "Library" in the Music app.

or

If needed: 

How to: Redownload music - Apple Support


With or without a subscription:

How to: Listen to music and more in the Apple Music app - Apple Support


If needed:

The Music Support Website has info.

There's a "get Support" link at the bottom of the webpage, link below:

Music - Official Apple Support


All the best :-)

Dec 15, 2023 6:28 AM in response to Forestfairy49

This is happening to me also. I do have a subscription. I have an iPhone 14 that's less than a year old. When paired with Bluetooth speakers, it often simply will not play. When I can get it to play, it the music skips, stops and starts, and just drives me nuts. My phone also skips songs in my Carplay (brand new car) when hooked up via USB. My phone will also not let me download any songs despite having plenty of free space. I just doesn't do it. This problem with the phone occurs with fully charged (sometimes plugged in) Sony bluetooth speakers.


By contrast, I have an iPad 5 mini which I usually stream to bluetooth, and it has been fine. This is definitely a phone issue.

Music won't play on Music App - iPhone 11 & iPhone 14!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.