I keep getting a message that shows the account has been disabled in App Store and iTunes.

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I keep getting a message that shows the account has been disabled in App Store and iTunes.

I keep getting a message that shows the account has been disabled in App Store and iTunes. I checked the credit car # and have been getting billed for the services I have requested when trying to upgrade my storage it will not allow it and also not allowed to buy music

[Re-Titled by Moderator]

iPhone 6s Plus, iOS 15

Posted on May 19, 2023 11:23 AM

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Answer 1

Top-ranking reply

Niel

Community+ 2026

Level 10

743,477 points

May 19, 2023 11:27 AM in response to Kdittler

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(239705)

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Answer 2

Katana-San

Level 10

83,329 points

May 20, 2023 11:56 AM in response to Kdittler

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

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I keep getting a message that shows the account has been disabled in App Store and iTunes.

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