Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

since updating to 16.5 the vibration on my phone doesn't work

since updating to ios 16.5 the vibration on my phone doesn't work


iPhone 8, iOS 16

Posted on May 20, 2023 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2023 11:51 AM

Thanks for reaching out MaryCFrench,


It sounds like you're having trouble with the vibrate feature on your iPhone. We can help.


A good place to start is with these steps to see How to put your iPhone on vibrate, ring, or silent mode:


Choose when your device vibrates
1. On iPhone 7 and later, go to Settings > Sounds & Haptics. On earlier iPhone models, go to Settings > Sounds.
2. You can choose if you want your iPhone to vibrate when set to Ring or Silent mode. If you turn off both settings, your iPhone won't vibrate.


Create a custom vibration
1. Go to Settings > Sounds & Haptics or Settings > Sounds. 
2. Select an option (like Ringtone or New Mail) under Sounds and Haptic Patterns or Sounds and Vibration Patterns. 
3. Tap Vibration, then tap Create New Vibration.
4. Tap the screen to create a pattern, then tap Stop.
5. Tap Play to test your vibration.
6. Tap Save and name your pattern. You can also tap Record to redo the custom vibration.


If you find the behavior continues after that, it could indicate a hardware issue and you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.


1 reply
Question marked as Top-ranking reply

May 22, 2023 11:51 AM in response to MaryCFrench

Thanks for reaching out MaryCFrench,


It sounds like you're having trouble with the vibrate feature on your iPhone. We can help.


A good place to start is with these steps to see How to put your iPhone on vibrate, ring, or silent mode:


Choose when your device vibrates
1. On iPhone 7 and later, go to Settings > Sounds & Haptics. On earlier iPhone models, go to Settings > Sounds.
2. You can choose if you want your iPhone to vibrate when set to Ring or Silent mode. If you turn off both settings, your iPhone won't vibrate.


Create a custom vibration
1. Go to Settings > Sounds & Haptics or Settings > Sounds. 
2. Select an option (like Ringtone or New Mail) under Sounds and Haptic Patterns or Sounds and Vibration Patterns. 
3. Tap Vibration, then tap Create New Vibration.
4. Tap the screen to create a pattern, then tap Stop.
5. Tap Play to test your vibration.
6. Tap Save and name your pattern. You can also tap Record to redo the custom vibration.


If you find the behavior continues after that, it could indicate a hardware issue and you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.


since updating to 16.5 the vibration on my phone doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.