Recover Authenticator apps and data

Question

Level 1

4 points

Recover Authenticator apps and data

I have transferred to a new iPhone - can I still access the authenticator apps I had on my old iPhone if it has been reset? I have lost my previous Authenticator apps from my old phone and now cannot use the codes to login to Facebook. I still have access to the old phone but a family member is using it on a new iTunes account.

I have heard if you log out of the current users iTunes and login with my iTunes I may be able to recover the old authentification apps from the old phone I used to use?

iPhone 11

Posted on May 21, 2023 2:36 AM

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Answer 1

ManJor

Community Specialist

May 22, 2023 4:08 PM in response to DahliaRoad

Hi DahliaRoad,

Thanks for using Apple Support Communities. We understand you have some questions about signing into apps on your new device. When you say "Authenticator Apps" are you referring to apps that request a code when signing in? If so, we'd recommend reaching out to the developer of the Authenticator app that you were using to determine what options you have available for restoring the app data.

You can reach them using: How to contact an app developer - Apple Support

Thanks.

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Answer 2

rouse193

Level 1

8 points

Nov 13, 2023 11:33 PM in response to DahliaRoad

I have a new phone now but my old phone u can’t get access to it again and I’m if I could get those auntheticator code app that is on my old phone,can I still get access to it on my new phone ?

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Recover Authenticator apps and data

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