You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost offline device

How do I find my lost Iphone 13 pro if it shows offline?

iPhone 13 Pro

Posted on May 21, 2023 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2023 4:11 PM

HI Sumila2504,

welcome to the Apple (user-to-user) Community.


Re: "How do I find my lost Iphone 13 pro if it shows offline?"


Apple support has an article online that may be helpful to you.

What to do: If Find My is offline or not working - Apple Support

_____________________________________________________________

More info:

What to do: If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

_______________________________________________

Also: If needed:

How to: Get help with security issues – Apple Support


Apple ID Support webpage

Apple ID - Official Apple Support


iPhone Support:

(There's a "Get Support" link at the bottom of their webpage... link below)

iPhone - Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

May 23, 2023 4:11 PM in response to Sumila2504

HI Sumila2504,

welcome to the Apple (user-to-user) Community.


Re: "How do I find my lost Iphone 13 pro if it shows offline?"


Apple support has an article online that may be helpful to you.

What to do: If Find My is offline or not working - Apple Support

_____________________________________________________________

More info:

What to do: If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

_______________________________________________

Also: If needed:

How to: Get help with security issues – Apple Support


Apple ID Support webpage

Apple ID - Official Apple Support


iPhone Support:

(There's a "Get Support" link at the bottom of their webpage... link below)

iPhone - Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

May 23, 2023 4:33 PM in response to Sumila2504

How do I find my lost Iphone 13 pro if it shows offline?


Rather than bury you with a bunch of links that have little to do with your question, we'll try to provide some simple answers.


It's pretty simple. A device will show as "offline" if the battery has run down or the phone cannot connect to the Internet where it is currently located.


Since you have no control over this, all that you can really do is continue to check several times each day to see if the status of the phone has changed.


Unfortunately, if the phone does not appear after a few days of checking, it will likely never appear. The phone is likely on the way to the huge remanufacturing plant in China that receives thousands of phones each day.

lost offline device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.