One of my iOS devices kept asking me to update the payment method. No matter how many times I re-enter the credit card details it keeps asking. The billing address is unchanged and appears correct.
A previous thread on this topic had an answer that, at the time, was probably sound but I will answer this question with an update since Apple will not let me resume the previous community thread.
Hello Spackintosh!
You have found a good resource for troubleshooting this issue. However, as it doesn't seem to work for you, I will ask: Have you tried the steps found in this Support Article?
Looking forward to your reply!
Hello Spackintosh!
You have found a good resource for troubleshooting this issue. However, as it doesn't seem to work for you, I will ask: Have you tried the steps found in this Support Article?
Looking forward to your reply!
A previous thread was answered by Level 10 contributor, Lawrence Finch, here: my phone keeps asking me to update paymen… - Apple Community
However, at least with iOS16.5 it seems this troubleshooting list is not sufficient to resolve the Update Payment Details issue.
There seems to be an issue with Apple payments or iOS16.5 as my wallet payment methods have disappeared too.
Dear Delicious Macintosh Bar,
If you don’t want to treat those who volunteer to help you with kindness, then maybe you should’ve contacted those who get paid to help you to begin with…
I wish you the best of luck in resolving your issue. Good luck, and have a wonderful day!
Dear Helpdesk Bot 1290,
No. That doesn't solve the problem.
Someone at Apple Support is now looking into the issue.
iPhone keeps asking to Update Payment Method
