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Adding Debit Card to Apple Wallet

My daughter keeps getting "Payment Card not allowed on this account" when she tries to add her new debit card to Wallet. We have a Family Sharing account and wondering if this is the issue? Not sure why but what do i change to allow it?

Posted on May 21, 2023 7:47 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2023 8:04 PM

bigvalleysteamboat Said:

"Adding Debit Card to Apple Wallet: My daughter keeps getting 'Payment Card not allowed on this account' when she tries to add her new debit card to Wallet. We have a Family Sharing account and wondering if this is the issue? Not sure why but what do i change to allow it?"

-------


Troubleshooting Adding Cards:


A. Start Here: If you can't Add a Card to Apple Wallet to Use with Apple Pay - Apple Support


No success?...

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

May 21, 2023 8:04 PM in response to bigvalleysteamboat

bigvalleysteamboat Said:

"Adding Debit Card to Apple Wallet: My daughter keeps getting 'Payment Card not allowed on this account' when she tries to add her new debit card to Wallet. We have a Family Sharing account and wondering if this is the issue? Not sure why but what do i change to allow it?"

-------


Troubleshooting Adding Cards:


A. Start Here: If you can't Add a Card to Apple Wallet to Use with Apple Pay - Apple Support


No success?...

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Adding Debit Card to Apple Wallet

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