iPhone Alarm Going off with No Sound

This is a consistent issue I have been having for years, across multiple iOS devices (iPhones 7, 11, & 14 pro) and software versions. At least once a week, without fail, my iPhone alarm will show that it is going off—yet no sound will be playing. I’ll see the alarm screen with the options to “snooze” or “stop,” but it’s completely silent. This happens randomly, but consistently. I have tried EVERY troubleshooting tactic: restarting my phone, turning off attention aware features, turning off Do Not Disturb before I go to bed, making sure my system volume AND ringer are BOTH up before I go to bed, putting my phone across the room so I don’t accidentally silence it in my sleep, defaulting to factory settings, making sure I have the latest update, having my battery serviced, GETTING A WHOLE ENTIRE NEW DEVICE, and it’s STILL a problem. There are multiple forms from 2017-2022 discussing this, yet there seems to have been no statement from Apple officially recognizing it or making any attempts to fix it; even though it’s clearly still an issue for some users. Because of this, I obviously can’t rely on my iPhone alarm anymore. I do have a separate alarm clock that manages to wake me up—but that’s not the problem. The alarm app simply just doesn’t work, and I can’t rely on it how I should. I have to go out and buy a separate device when I’m supposed to be able to do it all from my phone. I don’t like to complain about problems that have viable solutions, it’s just the lack of information, support, and recognition for this issue from Apple that’s really grinding my gears. That’s what really drove me to post this question. I didn’t even have a community account before this. Hoping I’m not the only one with this problem and can speak for others as well.

iPhone 14 Pro

Posted on May 22, 2023 3:35 AM

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May 23, 2023 3:04 PM in response to kaylawilliams29

Hello kaylawilliams29,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


Thanks for letting us know what actions you've already tried to help resolve this issue with your iPhone and the Clock app. So, we're sure to have covered everything, do you have a Focus enabled that could potentially interfere with your alarm? You also mentioned defaulting to factory settings; was this done in Settings app, or did you perform a full restore (installing fresh iOS) using a computer?


One thing that is super helpful, is to make sure that you're running the latest software on your device. Have you updated to iOS 16.5 yet? If not, this is a good first step to take. Having the most up to date version of iOS can fix issues you experience in older iOS versions.


How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone or iPad - Apple Support


If these suggestions don't help to resolve the issue, it would be a good idea to speak with an Apple Support Advisor, to see if they can offer additional guidance. You can reach them directly at Get Support.


Best regards.

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iPhone Alarm Going off with No Sound

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