You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DeepinfPosh Author

Level 1

4 points

My iPhone 6S is totally dead. Help please!

Hi, my iPhone 6S+ has been fine but is now totally dead. It was almost fully charged and i started using it. It crashed after 10 minutes and i restarted it. It kept rebooting up to the Apple logo, then crashed again, then rebooted and so on. I tried hard reboot (on/off button and middle button) with no luck.

Plugged it into my PC and opened iTunes, then rebooted. It can up with the 'repair fault' box and I ticked okay. It looked like it was doing something but after a while it just want back to the normal iTunes screen.

Now the phone won't do anything - totally dead. It's currently plugged in charging, but it should still be about 60 % charged. Any ideas? I've tried iTunes on my laptop - the laptop (and now my PC) say it's a faulty device and doesn't recognises it.

Thanks!

Posted on May 22, 2023 8:16 AM