My new phone won’t let me sign in to my Apple ID. I know my password but it keeps on swirling when I attempt to login

unable to sign in to my Apple ID on my new iPhone. I know my password but it keeps swirling and won’t let me sign in. Can anyone help?

iPhone 14

Posted on May 22, 2023 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2023 7:53 AM

Hi Sunshineuk,


If you can't sign in, let's follow the guidance below to isolate signal from the issue:


"If you're not able to sign in using cellular data only

Make sure that your iPhone, iPad, or PC has a strong Internet connection and that you've turned on cellular data on your iPhone or iPad by going to Settings > Cellular or Mobile Data. If this setting is off, you might not be able to access your Apple ID and iCloud when not connected to a Wi-Fi network. 

"

If you can't connect or sign in to iCloud - Apple Support


Also, restart the iPhone which can help a well: Restart your iPhone - Apple Support


Need more help, Get Support


Cheers.





1 reply
Question marked as Top-ranking reply

May 24, 2023 7:53 AM in response to Sunshineuk

Hi Sunshineuk,


If you can't sign in, let's follow the guidance below to isolate signal from the issue:


"If you're not able to sign in using cellular data only

Make sure that your iPhone, iPad, or PC has a strong Internet connection and that you've turned on cellular data on your iPhone or iPad by going to Settings > Cellular or Mobile Data. If this setting is off, you might not be able to access your Apple ID and iCloud when not connected to a Wi-Fi network. 

"

If you can't connect or sign in to iCloud - Apple Support


Also, restart the iPhone which can help a well: Restart your iPhone - Apple Support


Need more help, Get Support


Cheers.





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My new phone won’t let me sign in to my Apple ID. I know my password but it keeps on swirling when I attempt to login

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