Changing apple ID

I want to change my apple ID from one 1 iCloud address to another iCloud address. I have added the address I wish to change to, let’s call it “new-address@icloud.com” to my “reachable at” in my apple profile, and have successfully signed into and added the new address to my mailbox.


My problem: When I log into appleid.apple.com and enter my email “new-address@icloud.com” it says “You can only add the @icloud.com address that is already on file in your account.”


What does this error mean? How do I change my appleid to the new address? I could not find this error mentioned anywhere.

iPhone 13

Posted on May 22, 2023 9:11 AM

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Question marked as Top-ranking reply

Posted on May 22, 2023 9:15 AM

archer19 wrote:

I want to change my apple ID from one 1 iCloud address to another iCloud address. I have added the address I wish to change to, let’s call it “new-address@icloud.com” to my “reachable at” in my apple profile, and have successfully signed into and added the new address to my mailbox.

My problem: When I log into appleid.apple.com and enter my email “new-address@icloud.com” it says “You can only add the @icloud.com address that is already on file in your account.”

What does this error mean? How do I change my appleid to the new address? I could not find this error mentioned anywhere.

You cannot. You can't change the main iCloud account tied to your Apple ID.


You can add Aliases and use those instead, but the iCloud account cannot be changed.


With that said, you also could not have added an independent iCloud account to an existing Apple ID. You probably just created an alias, which is just a different name for the same iCloud account already tied to the Apple ID.



2 replies
Question marked as Top-ranking reply

May 22, 2023 9:15 AM in response to archer19

archer19 wrote:

I want to change my apple ID from one 1 iCloud address to another iCloud address. I have added the address I wish to change to, let’s call it “new-address@icloud.com” to my “reachable at” in my apple profile, and have successfully signed into and added the new address to my mailbox.

My problem: When I log into appleid.apple.com and enter my email “new-address@icloud.com” it says “You can only add the @icloud.com address that is already on file in your account.”

What does this error mean? How do I change my appleid to the new address? I could not find this error mentioned anywhere.

You cannot. You can't change the main iCloud account tied to your Apple ID.


You can add Aliases and use those instead, but the iCloud account cannot be changed.


With that said, you also could not have added an independent iCloud account to an existing Apple ID. You probably just created an alias, which is just a different name for the same iCloud account already tied to the Apple ID.



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Changing apple ID

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