No Icloud photo enable option on my iphone 14

Question

Varung1978 Author

Level 1

4 points

No Icloud photo enable option on my iphone 14

I have migrated from iphone 8 to an iphone14 last year and just realised my photos are not syncing to my icloud account.

I did sign out of my old iphone 8 and also deleted the phone from 'my devices'.

I signed out and back in with my apple ID on the iphone 14 and re-started a couple time.

Still nothing, and only option under Icloud>photos is shared albums.

I am not seeing the option to switch on icloud photos

as the instructions below.....i don't have the option

On your iPhone, iPad or iPod touch

Go to Settings > [your name].

Tap iCloud.

Tap Photos, then tap the switch next to Sync this [device].

Any help here would be appreciated.

iPhone 14

Posted on May 22, 2023 10:56 AM

Reply

Answer 1

May 22, 2023 11:10 AM in response to Varung1978

Do you have a work MS Exchange email account on your phone, or is the phone under MDM (Mobile Device Management) by a company or school?

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Answer 2

Varung1978 Author

Level 1

4 points

May 22, 2023 11:17 AM in response to Lawrence Finch

thanks i can ask them if the MDM is blocking this feature.

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Answer 3

sberman

Level 10

274,200 points

May 22, 2023 10:59 AM in response to Varung1978

What about Settings > Photos > iCloud Photos? Does that appear?

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Answer 4

Varung1978 Author

Level 1

4 points

May 22, 2023 11:13 AM in response to Lawrence Finch

I do have an MS exchange account and yes it has a MDM by my company. But my phone is backing up successfully ?

what do you think ?

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Answer 5

May 22, 2023 11:15 AM in response to Varung1978

I think your IT department has blocked iCloud Photos; perhaps they are afraid that your photos contain proprietary company information that they don’t want you to be able to share.

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Answer 6

May 22, 2023 11:25 AM in response to Varung1978

As a general observation, if you have a company-linked phone it is risky to use it for personal activities, as everything on the phone is the property of the company; you can’t isolate your personal data from business data. And you probably shouldn’t link the phone to your personal iCloud account.

Many people carry both a company phone and a personal phone.

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Answer 7

Varung1978 Author

Level 1

4 points

May 22, 2023 11:04 AM in response to sberman

Nope, this is all i have access to below , screen shot from my phone

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No Icloud photo enable option on my iphone 14

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