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ISN1123 Author

Level 1

4 points

My Account has been disabled in the app store and Itunes,

Why can I not put new credit card information to be used for purchases? It keeps saying my account has been disabled.

iPhone 14 Pro Max, iOS 16

Posted on May 22, 2023 11:15 AM

Top-ranking reply

Dah•veed

Level 9

67,417 points

Posted on May 22, 2023 11:18 AM

That usually indicates an issue with a purchase.

You must speak to Apple Support to resolve this issue.

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M1 Mac mini, macOS 13.4;  Watch, series 7 GPS/cellular, watchOS 9.5; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

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My Account has been disabled in the app store and Itunes,

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