My Account has been disabled in the app store and Itunes,

Why can I not put new credit card information to be used for purchases? It keeps saying my account has been disabled.

iPhone 14 Pro Max, iOS 16

Posted on May 22, 2023 11:15 AM

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Question marked as Top-ranking reply

Posted on May 22, 2023 11:18 AM

That usually indicates an issue with a purchase.


You must speak to Apple Support to resolve this issue.


World-wide Apple Support -

Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 13.4;  Watch, series 7 GPS/cellular, watchOS 9.5; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2


1 reply
Question marked as Top-ranking reply

May 22, 2023 11:18 AM in response to ISN1123

That usually indicates an issue with a purchase.


You must speak to Apple Support to resolve this issue.


World-wide Apple Support -

Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 13.4;  Watch, series 7 GPS/cellular, watchOS 9.5; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2


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My Account has been disabled in the app store and Itunes,

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