I have canceled the subscription to BetterMe Pilate but I see today a payement on my credit card… I would like a refund

hi

can you gelp




iPhone 11

Posted on May 22, 2023 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2023 7:38 AM

clelia272 wrote:

I did, but I have no subscription left…
but still have withdrawals
please assist or refund
best regards
Clelia HEINZEN

This is a user to user forum. You need to contact Apple support for refunds directly. We cannot refund anything here, and we cannot know why you are being charged.

Click here ➜ Contact Apple Support


Also, make sure the charges are for that subscription. It's possible they are for something else and not BetterMe. Check your list of payments and charges as explained in the support document linked below.

click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support

3 replies
Question marked as Top-ranking reply

May 24, 2023 7:38 AM in response to clelia272

clelia272 wrote:

I did, but I have no subscription left…
but still have withdrawals
please assist or refund
best regards
Clelia HEINZEN

This is a user to user forum. You need to contact Apple support for refunds directly. We cannot refund anything here, and we cannot know why you are being charged.

Click here ➜ Contact Apple Support


Also, make sure the charges are for that subscription. It's possible they are for something else and not BetterMe. Check your list of payments and charges as explained in the support document linked below.

click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support

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I have canceled the subscription to BetterMe Pilate but I see today a payement on my credit card… I would like a refund

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