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I got my Mom an IPhone xr. I am trying to set it up but I can’t get past quick start. This is her first smartphone so she doesn’t have data to transfer. Please help.
iPhone XR, iOS 15
What happens if you select "Set Up Manually?"
What happens if you select <Back?
About eSIM on iPhone describes how to set up cellular.
You might also want to use the Contact Apple Support option at the bottom of that Support Article.
Still need help? Contact Apple Support.
Please refer to Use Quick Start to transfer data to a new iPhone or iPad.
Do you see a "Set Up Manually" option?
Thank you for your prompt response. I couldn’t get past the screen where I was supposed to connect by wifi or pc. I didn’t realize the phone had to be activated.
Need to skip quick start
